F.A.Q.

Here we gathered the most frequently asked questions about this product and our answers to them. If you can't find the answer you are looking for, please use the form below and submit your question.

• • Can I order fabric or material samples?

  A: Yes. You can request free samples of fabric before buying so you can check color and texture firsthand. Please click here to order fabric samples.

• • Do you offer white glove delivery?

  A: Yes, we offer full-service white glove delivery to the lower 48 states of the United States for this item, which can be selected during checkout.

• • Are all fabric colors in stock?

  A: No, the color names that end in "(Special Order)" are only available through custom orders, and the typical ETA at the US warehouse is about 4 months. The US stock colors are those that do not have the "Special Order" mark and are listed first on the color chart.

• • Why are some fabric colors more expensive than others?

  A: Special order colors cost more because they require additional production setup and international transport, which increases the price.

• • How much deposit do you charge for special orders?

  A: We require a full non-refundable deposit for any special order under $5000 in total. For special orders of $5,000 or more, we require a 50% non-refundable deposit at the time of purchase. When your order arrives at the warehouse, the remaining 50% balance will be due.

• • Is Innovation Living a good brand? I have never heard of it before.

  A:Yes. Founded in Denmark in 1971, Innovation Living is exclusively dedicated to sofa beds and known worldwide for combining comfort, design innovation, and durability.

• • Do you provide trade or business discounts?

  A: Yes! We love collaborating with interior designers, architects and developers on commercial and residential projects. To get a trade discount please click on the "Get a Quote" button above and submit a quote request. One of our team will be sending you an electronic invoice, including your custom price, product availability and payment terms, in the email as quickly as possible.

• • Is the cover removable?

  A: In most cases, no — Innovation Living sofa bed covers are fixed unless removable upholstery is specifically noted in the product description.

• • Where can I find fabric or care specifications?

  A: Please download the Fabric Specs to review the full technical specifications for each color.

• • What are the care instructions?

  A: Please download the manufacturer's suggested Care Instructions.

• • How accurate are the colors and images shown online?

  A: When it comes to product shots, we strive to take photos that are as representative of the actual color as possible. However, there are a number of variables involved when it comes to true color representation, including lighting, camera used, camera settings, the color being photographed, etc. Furthermore, the color you see on your computer screen can vary depending on your monitor settings or the monitor itself. We strongly suggest that you order sample(s) to see the fabric/material colors first hand before ordering.

• • Will colors or materials match future orders?

  A: Natural materials and dye lots may vary over time. If color matching is critical, please contact us before placing a repeat order.

• • Does the item require assembly?

  A: Yes, moderate assembly is needed—typically about 30 minutes for two people. Instructions are included.

• • How long does delivery take?

  A: In-stock items ship within 2–4 business days. Delivery timing varies by destination. Tracking information will be emailed when the order ships.

• • What if I need the order delivered by a specific time in the future?

  A: Simply let us know the delivery date you would like. We are happy to hold your order until you want it delivered.

• • What if I receive a damaged or defective item?

  A: Contact us within 48 hours with photos. We’ll arrange replacement or a solution promptly.

• • How long is the manufacturer warranty?

  A: This product includes a 5-year manufacturer's warranty covering defects in materials and workmanship.

• • What if parts or hardware are missing?

  A: It is highly unlikely but if any parts are missing please notify us, and we'll send replacements right away.

• • Are sofa beds good for a guestroom or home office?

  A: Many people worry a sofa bed could feel too temporary or flimsy for guests—especially if it's used as both seating and a bed without proper support. For guestroom or office use, aim for a sofa bed with sturdy frame construction (like kiln-dried hardwood or strong steel), a reliable mechanism, and removable cushions or covers for easy cleaning. Your guests should feel welcomed—not like they're sleeping on a bench. Innovation Living sofa beds pair sleek aesthetics with reinforced frame construction and a smooth unfold mechanism. The sleep surface is comfortable for guests, with hidden storage that keeps bedding tucked away. Its Scandinavian styling fits well in both modern guestrooms and home offices.

• • Are convertible sofas actually comfortable for sleeping?

  A: It’s a valid worry—many convertible sofas on the market offer a mattress that’s too thin or uneven, leading to discomfort during even one night of sleep. Look for a model with a firm, flat sleep surface supported by high-density foam or hybrid construction. Ideally, it should feel structurally solid without creaks or sagging. Ease of conversion and a durable upholstery fabric add to daily practicality and longevity. The Innovation Living sofa beds feature a specially engineered foam-and-fiber sleep layer that remains flat and supportive, avoiding metal slats or dips. It smoothly converts from sofa to bed without strain, and is upholstered with certified, high-quality fabric designed to withstand daily use. Innovation Living backs it with a 5-year warranty, ensuring lasting comfort and reliability.

• • Will a sofa bed hold up to frequent use without sagging or noise?

  A: It's common for budget sofa beds to develop creaks, loosen over time, or lose their firmness—especially under frequent guest use. Prioritize models with robust frame materials (like hardwood + steel), high-density foam cushions, and a tested mechanism rated for frequent conversion. Look for warranties that cover parts and structure. Innovation Living sofa beds are built on a reinforced steel-and-wood base that resists flexing. The high-resilience foam retains shape over time, and the conversion mechanism is engineered for repeat use. Innovation Living stands behind their work with a five-year warranty covering structural and manufacturing issues.

• • What should I look for if I need a sofa bed that lasts?

  A: Investing in a sofa bed only for it to wear out in a couple of years can feel disappointing—especially when it’s meant to serve as both seating and occasional sleeping space. Check for: a strong frame, quality upholstery/resistant fabric, well-rated conversion mechanisms, and good customer reviews from real users who've had the product for years. The Innovation Living products meet all these criteria: kiln-dried timber with steel reinforcement, premium upholstery, and a robust fold-out bed mechanism. Trusted independent user reviews continually praise its long-term comfort and durability. And with a standardized 5-year warranty, you’re protected over time.

• • Are sofa beds suitable for a small apartment or studio?

  A: Small spaces require furniture that doesn’t overpower the room and remains practical for both sitting and occasional sleeping. Choose compact models with a footprint that fits tight spaces and conversion mechanics that don’t require extra clearance. Hidden storage is a bonus in minimal layouts. The Innovation Living sofa beds feature a streamlined design and modular proportions ideal for apartments or studios. It converts easily without needing extra floor space to open, and has built-in storage to keep bedding tidily out of sight. Many users report it’s a smart balance between style and utility in compact interiors.

• • Does converting the sofa bed make noise or require heavy lifting?

  A: Some sofa beds feel awkward to operate or make noise during conversion—especially older spring-backed models that creak or jam. Look for lightweight but strong mechanisms, intuitive unfolding systems (like click-lock or fold-down designs), and user experiences confirming ease of use. The Innovation Living sofa beds use a tested fold-and-lay-down mechanism that requires light effort—no wrestling or awkward lifting. Independent reviews note the transformation is smooth and silent—a hallmark of Engineering Living’s design.

• • How long does a sofa bed usually last?

  A: Many people worry that sofa beds wear out quickly—especially with frequent use. Cheap models often develop creaky frames, sagging cushions, or broken mechanisms within just a few years. To ensure durability, look for a solid steel or hardwood frame, high-resilience foam, and certified upholstery. Avoid models that rely on thin metal grids or weak particle board foundations, which break down under stress. The Innovation Living products are designed to outlast expectations. Their steel-reinforced frame, OEKO-TEX-certified fabric, and dense foam mattress make it a smart long-term investment, whether used daily or for occasional guests.

• • Do you have any physical showroom to view the product?

  A: No. We are an online-only retailer. Swatches can be ordered if you'd like to see materials in person.

• • Do sofa beds damage floors or rugs?

  A: Many users are concerned that moving or unfolding a sofa bed can scratch hardwood floors or crush thick rugs. Look for sofa beds with smooth gliding mechanisms and leg designs that include protective caps or pads. Avoid furniture with exposed metal feet or sharp plastic tips. The Innovation Living Sofa Beds are designed with floor safety in mind. Their elegant legs are finished in solid wood or aluminum, and include smooth edges and gliders that minimize floor impact—perfect for both hardwood and carpeted spaces.

• • Can a sofa bed really replace a real bed?

  A: Some buyers hesitate to use a sofa bed as their primary sleeping surface, fearing it won’t be comfortable or supportive enough long-term. Look for models with flat sleeping platforms, dense foam or spring cores, and enough surface area for two adults. Avoid beds with center creases or folding gaps—they lead to discomfort and poor sleep posture. The larger size Innovation Living sofa beds offer real-bed-like sleeping surface with integrated support and balanced firmness. It provides real bed comfort in a compact form—making it ideal for small apartments, home offices, or full-time living. If you have limited space and do not want to use a permanent real bed, one of our sofa beds is an excellent substitute for long-term use.

• • Can a sofa bed match my home’s design?

  A: Many customers worry that a convertible sofa will look bulky or disrupt their carefully curated space. Look for minimalist frames, stylish leg options, and upholstery that blends with your decor. Avoid overstuffed or dated silhouettes. The Innovation Living products feature Danish design aesthetics—sleek, modern, and elegant. With options like dark wood legs and refined upholstery, it’s functional furniture that elevates any room without compromising on form or function.

• • Do you offer extended warranty or accidental damage protection?

  A: Yes, we work with Allstate on extended warranties that include accidental damage protection. You can visit Allstate website and select the best plan for your needs.

• • What payment methods are accepted?

  A: We accept Visa, MasterCard, American Express, Discover, PayPal, checks, and money orders.

• • Do you offer Affirm or Pay Later?

  A: Yes we offer Pay Later through PayPal. You can either split your purchase into 4 interest-free, bi-weekly payments or Enjoy the flexibility of 3, 6, 12, or 24-month payment plans with $0 down. Please visit PayLater website for the most updated information.

• • Do you ship this item to Canada or outside the U.S.?

  A: No. Shipping is limited to the contiguous United States only.

• • Do you pick up old furniture as part of delivery?

  A: No, we do not offer take-away service for old furniture. You’ll need to clear the space before delivery.

• • Can this product be customized?

  A: No. This product is not customizable beyond the fabric or configuration options listed.